We at Chestnut House realise that everyone is different and individual. The home supports this in a person-centred way and responds positively to changing needs to ensure that all needs are met.
We take time to get to know people and learn as much about them as possible so that we are able to support them as they would want us to.
We listen, we pay attention and we actively support.
We do not view challenges as problems…we view them as opportunities. We tackle any issues or events that may arise with empathy and compassion always placing the person and their needs first.